maximumimpact.ca » Brian Tracy http://www.maximumimpact.ca Mon, 19 Jul 2010 02:00:39 +0000 en hourly 1 http://wordpress.org/?v=3.0 Here’s How To Get Employees To Treat Customers Right http://www.maximumimpact.ca/communicate-with-power http://www.maximumimpact.ca/communicate-with-power#comments Wed, 27 Jan 2010 00:28:59 +0000 JamieM http://www.maximumimpact.ca/?p=227 Learning how to communicate well creates conditions in which employee loyalty and productivity can grow. The way managers treat employees generally determines how employees will treat the people who buy our products and services. So, good managers demonstrate the behaviours they want their customers to receive.

That is why MaxImpact makes communication an integral part of our Excellence in Management program. In addition, we cover planning, organizing, staffing, delegating, supervising, measuring and reporting.

To be well honed, communication and the other management skills have to be applied deliberately, over time. For that reason, the six sessions that make up Excellence in Management occur over several months, to allow the program content to sink in and take root. As with all skills, practise makes perfect. The next program starts in mid-March; click here for a detailed description.

To learn more about how communication can build your business results, download this audio file – Communicate with Power – available to you right now at no charge. Please listen, and let us hear from you. We would like to know your reaction to this, and anything else you find on our website. Thank you!

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